tag:status.privy.io,2005:/history privy Status - Incident history 2026-09-18T19:18:00.000+00:00 privy tag:status.privy.io,2005:Incident/cmu7d1k3m0iol1fpc71t9fnww 2026-09-18T19:18:00.000+00:00 2026-09-18T19:18:00.000+00:00 Database issues causing API outages Type: Incident

Duration: 1 hour and 11 minutes

Affected Components: APIs

Sep 18, 19:18:00 GMT+0
Investigating - We are experiencing database issues causing outages across our API endpoints. We're currently investigating..

Sep 18, 19:55:00 GMT+0
Identified - We are continuing to work on a fix for this incident..

Sep 18, 20:29:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.privy.io,2005:Incident/cmu76xy530gyx1fpc677jvu2b 2026-09-18T16:16:00.000+00:00 2026-09-18T17:52:00.000+00:00 Wallet actions and transaction finality delayed Type: Incident

Duration: 1 hour and 59 minutes

Affected Components: APIs

Sep 18, 17:52:00 GMT+0
Identified - Wallet actions and transaction finality delayed due to a repeat issue with an upstream provider..

Sep 18, 16:39:00 GMT+0
Monitoring - We continue to monitor the delay. Partial recovery observed..

Sep 18, 16:16:00 GMT+0
Identified - Wallet actions and transaction finality delayed due to an issue with an upstream provider. Partial recovery observed as of 12:39..

Sep 18, 16:50:00 GMT+0
Resolved - Services have recovered, and this incident is resolved..

Sep 18, 18:07:00 GMT+0
Monitoring - We have partially recovered, and we are continuing to monitor the delay. .

Sep 18, 18:15:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.privy.io,2005:Incident/cmtx6sslx05cp13nvcblp9nni 2026-09-11T15:35:00.000+00:00 2026-09-11T15:35:00.000+00:00 Solana balance webhooks are delayed Type: Incident

Duration: 1 hour and 17 minutes

Affected Components: Webhooks

Sep 11, 15:35:00 GMT+0
Investigating - We are currently investigating an incident with Solana webhooks..

Sep 11, 16:47:00 GMT+0
Monitoring - Our upstream provider has implemented a fix and are currently monitoring the result..

Sep 11, 16:52:01 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.privy.io,2005:Incident/cmtnai4fl0e8z1no5rmv61t8m 2026-09-04T18:13:00.000+00:00 2026-09-04T18:13:00.000+00:00 Delays on webhooks and wallet actions Type: Incident

Duration: 56 minutes

Affected Components: Webhooks, Wallet transactions

Sep 4, 18:13:00 GMT+0
Investigating - We are currently investigating this incident..

Sep 4, 18:49:00 GMT+0
Monitoring - We are seeing some recovery and monitoring the Inngest status here: <https://status.inngest.com/>. .

Sep 4, 19:09:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.privy.io,2005:Incident/cmtn5j4430d2d0wqjwtug1twl 2026-09-04T11:50:00.000+00:00 2026-09-04T14:25:00.000+00:00 Robinhood chain experiencing delays Type: Incident

Duration: 2 hours and 35 minutes

Affected Components: RPC Service Providers

Sep 4, 14:25:00 GMT+0
Resolved - This incident has been resolved..

Sep 4, 11:50:00 GMT+0
Investigating - We are currently investigating this incident with Alchemy (<https://status.alchemy.com/incidents/vj5fxq0h8sfq>)..

Sep 4, 12:32:00 GMT+0
Monitoring - We are monitoring the issues with Robinhood chain. .

]]> tag:status.privy.io,2005:Incident/cmtlpxwps00n81bo5hv6pqwq4 2026-09-03T15:27:00.000+00:00 2026-09-03T15:27:00.000+00:00 Solana token balances appearing stale & elevated Solana /transfer error rate Type: Incident

Duration: 42 minutes

Affected Components: Wallet transactions

Sep 3, 15:27:00 GMT+0
Investigating - We are currently investigating an incident with an upstream provider. .

Sep 3, 15:34:48 GMT+0
Identified - We are working with our provider on a fix. Dashboards may still display stale Solana balances. Some customers may experience 500s on Solana transfers..

Sep 3, 16:09:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.privy.io,2005:Incident/cmtjxjexb00ga0wnwkgp5xl88 2026-09-02T09:36:00.000+00:00 2026-09-02T09:36:00.000+00:00 Solana balances and transaction statuses are degraded Type: Incident

Duration: 44 minutes

Affected Components: Third Party: Coinbase → Coinbase Onramp, Third Party: Google Workspace → Gmail, Third Party: SendGrid → Mail Sending → API v2, Third Party: SendGrid → Mail Sending → SMTP, Third Party: Amazon Web Services – AWS → AWS health, Third Party: SendGrid → Mail Sending → API v3

Sep 2, 09:36:00 GMT+0
Identified - Solana balances and transaction statuses are degraded due to an upstream provider. <https://helius.statuspage.io/>.

Sep 2, 10:20:00 GMT+0
Resolved - Upstream provider back up and systems recovered as of 6:20 AM ET..

]]> tag:status.privy.io,2005:Incident/cmt5v8mxr1ftv1ameso1nl2am 2026-08-23T12:59:00.000+00:00 2026-08-23T12:59:00.000+00:00 Instagram OAuth is experiencing issues Type: Incident

Duration: 2 hours and 41 minutes

Affected Components: OAuth: Google, Twitter, Discord, Github, Apple, Instagram

Aug 23, 12:59:00 GMT+0
Investigating - We've received reports of "Sorry, this page isn't available." when users are attempting to sign in with Instagram or link Instagram accounts. We are currently investigating this incident. .

Aug 23, 15:40:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.privy.io,2005:Incident/cmsqflkyh01pv0kqiafmyew32 2026-08-12T18:07:00.000+00:00 2026-08-12T18:36:00.000+00:00 Cookies-enabled Apps Experiencing 403s Type: Incident

Duration: 30 minutes

Affected Components: Cookies

Aug 12, 18:36:00 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Aug 12, 18:37:00 GMT+0
Resolved - This incident has been resolved..

Aug 12, 18:07:00 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:status.privy.io,2005:Incident/cmsdwreuv04y21amruyf093ow 2026-08-03T23:46:00.000+00:00 2026-08-03T23:46:00.000+00:00 Partial API Outage Type: Incident

Duration: 1 hour and 18 minutes

Affected Components: APIs

Aug 3, 23:46:00 GMT+0
Investigating - We are observing a portion of of /api/v1/sessions calls failing. Investigation is underway. .

Aug 4, 01:04:05 GMT+0
Resolved - This incident has been resolved..

Aug 4, 01:02:20 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

]]> tag:status.privy.io,2005:Maintenance/cmrwk1lrb02w70lmoc6g7sygp 2026-08-02T00:00:00.000+00:00 2026-07-22T20:48:38.006+00:00 Bridge Scheduled Maintenance Type: Maintenance

Duration: 30 minutes

Affected Components: Bridge API

Jul 22, 20:48:38 GMT+0
Identified - On Saturday, August 1st, Bridge will be undergoing scheduled maintenance, starting at 8:00pm PST for up to 30 minutes. Bridge will be performing maintenance and upgrades on their production database which will improve reliability. During this window no requests can be made to the Bridge API and the Bridge Dashboard. As a result, transfers made by [Privy custodial wallets](https://docs.privy.io/wallets/custodial-wallets/overview) will be unavailable. Non-custodial wallets and all other Privy services are not affected and will remain fully operational..

Aug 2, 00:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 2, 00:30:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.privy.io,2005:Incident/cms62ping02dh0kpagkgqrqti 2026-07-29T12:24:00.000+00:00 2026-07-29T12:24:00.000+00:00 Partial API outage Type: Incident

Duration: 1 minute

Affected Components: APIs

Jul 29, 12:24:00 GMT+0
Investigating - We are currently investigating API request failures due to increased database load..

Jul 29, 12:25:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.privy.io,2005:Incident/cmrnmjd7300ll0kqli1er41ng 2026-07-16T14:47:00.000+00:00 2026-07-16T14:47:00.000+00:00 Degraded wallet actions and webhooks Type: Incident

Affected Components: Webhooks, Wallet transactions

Jul 16, 14:47:00 GMT+0
Resolved - From approximately 9:29 AM – 12:10 PM UTC today, our third-party orchestration service experienced elevated latency and errors which caused wallets actions and webhooks to fail or be delayed. The issue fully resolved around 12:10 PM UTC..

]]> tag:status.privy.io,2005:Incident/cmrazdvh709yv1ansiv0satix 2026-07-07T18:00:00.000+00:00 2026-07-07T18:00:00.000+00:00 Optimism Mainnet is stalled Type: Incident

Duration: 40 minutes

Affected Components: RPC Service Providers

Jul 7, 18:00:00 GMT+0
Identified - The Optimism Mainnet is stalled, and therefore Privy services on Optimism will not process or be degraded. We are monitoring the situation and will update when the chain is back online. <https://status.quicknode.com/incidents/2y0090hlszb2>.

Jul 7, 18:21:00 GMT+0
Monitoring - Our third party providers for Optimism mainnet are functioning again, and we will continue to monitor..

Jul 7, 18:39:33 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.privy.io,2005:Incident/cmr9wq27b00t00zpihxaq3dow 2026-07-07T00:06:00.000+00:00 2026-07-07T00:06:00.000+00:00 EVM gas sponsored transactions degraded Type: Incident

Duration: 39 minutes

Affected Components: Gas Sponsorship

Jul 7, 00:06:00 GMT+0
Investigating - We are currently investigating this incident..

Jul 7, 00:30:00 GMT+0
Identified - We are continuing to work on a fix for this incident. We have determined that the remaining impacted chains are: * 988 - Stable * 2201 - Stable Testnet * 4663 — Robinhood Mainnet * 46630 — Robinhood Testnet * 11011 — Shape Sepolia.

Jul 7, 00:45:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.privy.io,2005:Incident/cmr28q6vj00e10rpybeo5lqvx 2026-07-01T14:32:00.000+00:00 2026-07-01T17:25:00.000+00:00 Solana webhooks are delayed Type: Incident

Duration: 2 hours and 53 minutes

Affected Components: Webhooks

Jul 1, 17:25:00 GMT+0
Resolved - This incident has been resolved..

Jul 1, 14:32:00 GMT+0
Investigating - We are currently investigating this incident which is causing all Solana webhooks to be delayed..

Jul 1, 15:18:00 GMT+0
Identified - We are continuing to work on a fix for this incident..

Jul 1, 15:25:00 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

]]> tag:status.privy.io,2005:Incident/cmr1cn3jc02m90zpgl8kz5fpw 2026-07-01T00:00:00.000+00:00 2026-07-01T01:30:53.684+00:00 X (fka Twitter) API experiencing outage Type: Incident

Duration: 2 hours and 6 minutes

Affected Components: OAuth: Google, Twitter, Discord, Github, Apple, Instagram

Jul 1, 01:30:53 GMT+0
Monitoring - The X API appears to be functional. We are continuing to monitor this service..

Jul 1, 02:06:26 GMT+0
Resolved - This incident has been resolved..

Jul 1, 00:00:00 GMT+0
Investigating - The X (formerly Twitter) API is experiencing issues. Users attempting to sign in with X may see an `Unable to fetch user details from provider.` error..

]]> tag:status.privy.io,2005:Incident/cmqtpkzgl00b72ip6tzbgm6cw 2026-06-25T16:03:00.000+00:00 2026-06-26T14:00:02.775+00:00 Base Mainnet Unsafe Head Stall Type: Incident

Duration: 21 hours and 57 minutes

Affected Components: Webhooks

Jun 26, 14:00:02 GMT+0
Resolved - Base sequencer and supporting systems remain stable, blocks are being produced normally, and we have verified widespread recovery in the ecosystem. Refer to <https://status.base.org/> for more specifics on the Base outage..

Jun 25, 16:03:00 GMT+0
Investigating - Base is experiencing degraded performance: <https://status.base.org/incidents/5c4gm1wzbjs4>. We are monitoring for the impact on Privy..

Jun 25, 18:00:00 GMT+0
Monitoring - Base has implemented a fix and we are currently monitoring the result..

]]> tag:status.privy.io,2005:Incident/cmqglk3zi02242plg15x4ds9k 2026-06-16T07:00:00.000+00:00 2026-06-16T16:44:55.154+00:00 X (fka Twitter) API experiencing outage Type: Incident

Duration: 9 hours and 45 minutes

Affected Components: OAuth: Google, Twitter, Discord, Github, Apple, Instagram

Jun 16, 16:44:55 GMT+0
Resolved - This incident has been resolved..

Jun 16, 07:00:00 GMT+0
Investigating - The X (formerly Twitter) API is experiencing issues. Users attempting to sign in with X may see an ERR\_TOO\_MANY\_REDIRECTS error. This appears to be an undocumented X API outage affecting OAuth 2.0\. X developers report that OAuth 1.0a is still functional. As a workaround, you can set up OAuth 1.0a by creating an X Developer account and adding your X API OAuth 1.0a credentials to the Privy dashboard. Detailed instructions are available here: <https://docs.privy.io/basics/get-started/dashboard/configure-login-methods#oauth-login-methods-google-twitter-etc:x-formerly-known-as-twitter:oauth-1-0a-for-twitter>.

Jun 16, 15:24:33 GMT+0
Monitoring - The X API (both OAuth 2.0 and 1.0a) appears to be functional. We are continuing to monitor this service..

]]> tag:status.privy.io,2005:Incident/cmpp2dhad01ugp8moa79mzaet 2026-05-28T04:50:00.000+00:00 2026-05-28T04:50:00.000+00:00 Plasma mainnet balance webhooks are delayed Type: Incident

Duration: 58 minutes

Affected Components: Webhooks

May 28, 04:50:00 GMT+0
Identified - Currently Plasma mainnet deposit and withdrawal webhooks are delayed due to an upstream issue with Quicknode: <https://status.quicknode.com/>.

May 28, 05:48:00 GMT+0
Resolved - This incident has been resolved. All events have been backfilled..

]]> tag:status.privy.io,2005:Incident/cmpfybtgu000jntopym0xbidu 2026-05-21T04:56:00.000+00:00 2026-05-21T04:56:00.000+00:00 Solana Gas Sponsorship Type: Incident

Duration: 2 hours and 5 minutes

Affected Components: Gas Sponsorship

May 21, 04:56:00 GMT+0
Investigating - We are currently investigating this incident affecting \~1018 gas sponsorship transactions due to an upstream provider error. .

May 21, 07:01:00 GMT+0
Resolved - We identified that the upstream provider error was inadvertently caused by increased usage on endpoints. This incident has been resolved..

]]> tag:status.privy.io,2005:Incident/cmoll35st084cjaaic5q3tepf 2026-04-30T14:11:00.000+00:00 2026-04-30T14:11:00.000+00:00 Deposit and Withdrawal Webhooks are delayed Type: Incident

Duration: 21 minutes

Affected Components: Webhooks

Apr 30, 14:11:00 GMT+0
Investigating - We are currently investigating this incident..

Apr 30, 14:28:00 GMT+0
Monitoring - Delayed webhooks are now sending. We are backfilling. .

Apr 30, 14:32:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.privy.io,2005:Incident/cmo8s1g5c0005v8og4m4dcfh6 2026-04-21T13:07:00.000+00:00 2026-04-21T13:07:00.000+00:00 Gas sponsored transactions failing Type: Incident

Duration: 2 hours and 3 minutes

Affected Components: Gas Sponsorship

Apr 21, 13:07:00 GMT+0
Investigating - A subset of gas sponsored transactions are failing with error message "Gas sponsorship is not enabled"..

Apr 21, 15:10:00 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Apr 21, 15:10:01 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.privy.io,2005:Incident/cmo7y3vni002mwsrc1s8z7nar 2026-04-21T01:07:00.000+00:00 2026-04-21T01:07:00.000+00:00 Solana mainnet webhooks Type: Incident

Duration: 1 hour and 36 minutes

Affected Components: Webhooks

Apr 21, 01:07:00 GMT+0
Identified - Our upstream provider Goldsky is having issues with Solana mainnet. They are aware and investigating. <https://status.goldsky.com/>.

Apr 21, 02:42:43 GMT+0
Resolved - This issue has been resolved..

]]> tag:status.privy.io,2005:Incident/cmo05y0o30136m655tz2qjvif 2026-04-15T13:00:00.000+00:00 2026-04-15T13:00:00.000+00:00 Inngest is experiencing degraded performance, which is causing transaction webhooks to be delayed Type: Incident

Duration: 4 hours and 28 minutes

Affected Components: Webhooks

Apr 15, 13:00:00 GMT+0
Investigating - There is an issue with our third party async job provider Inngest (<https://status.inngest.com/>) that is causing transaction webhooks to be delayed. Additional impacted services include: gas sponsorship credit usage.

Apr 15, 14:23:00 GMT+0
Identified - Inngest has scaled up systems and is continuing to work on a fix for this incident: <https://status.inngest.com/incidents/01KP8H3NQM34K0RTB0BH7VNNMP>.

Apr 15, 15:23:00 GMT+0
Identified - Inngest has reported that their changes have increased throughput, but not yet to typical levels. Track Inngest's status page here: <https://status.inngest.com/incidents/01KP8H3NQM34K0RTB0BH7VNNMP>.

Apr 15, 17:28:00 GMT+0
Resolved - While Inngest continues to catch up (see Inngest's status page: <https://status.inngest.com/incidents/01KP8H3NQM34K0RTB0BH7VNNMP>), we have applied changes on our end so that transaction webhooks are no longer delayed..

]]> tag:status.privy.io,2005:Incident/cmnp19wam14gl13jsh051pbg3 2026-04-07T19:30:00.000+00:00 2026-04-07T19:30:00.000+00:00 Issues with sending EVM sponsored transactions Type: Incident

Duration: 1 day and 1 hour

Affected Components: Gas Sponsorship

Apr 7, 19:30:00 GMT+0
Investigating - We are experiencing issues with our downstream provider and are currently investigating this incident. <https://status.zerodev.app/>.

Apr 7, 19:41:00 GMT+0
Identified - We are continuing to work on a fix for this incident. Our downstream provider's status can be tracked here: <https://status.zerodev.app/>.

Apr 7, 19:55:00 GMT+0
Resolved - We continue to monitor as our third party service provider has recovered..

]]> tag:status.privy.io,2005:Maintenance/cmh3o8cmt00gvgl9fn0myzrqf 2025-10-25T14:00:00.000+00:00 2025-10-25T14:00:00.000+00:00 Coinbase Onramp Scheduled Maintenance Type: Maintenance

Duration: 4 hours

Affected Components: Third Party: Coinbase → Coinbase Onramp

Oct 25, 14:00:00 GMT+0
Identified - On Saturday, October 25th, Coinbase will be undergoing scheduled maintenance, starting at 7:00am PST. Coinbase expects this to take up to 4 hours, however this estimated time is subject to change. Please monitor the [CDP Status Page](https://cdpstatus.coinbase.com/) for updates. During this time, Coinbase Onramp and Offramp services will not be available, and all transactions will be prohibited. Users will get errors on session creation from the API flow, and the UI will showcase an error message indicating that onramp/offramp is currently unavailable..

Oct 25, 14:00:01 GMT+0
Identified - Maintenance is now in progress.

Oct 25, 18:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]>